Live order tracking in egymenu means guests know where their order is without asking anyone. After a guest orders from the QR menu, a tracking page opens in their browser and updates on its own: received, preparing, ready, delivered. On delivery orders they also see the driver on a map until the driver arrives. Every step the kitchen marks with a tap shows up for the guest at the same moment. Order tracking is included in plans from $50 a month, with no commission on orders and a 7-day free trial.
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Once the guest reviews and sends the order, the tracking page opens in the same browser. No app to download, no account to create, and no need to refresh: it updates on its own.
When a cook moves the order to preparing and then to ready on the kitchen display, the guest's page updates at the same moment. Nobody has to go and tell the guest how their order is doing.
If your kitchen is split into stations, such as the grill and drinks, the order is marked ready automatically once every station has finished its part. That is the moment the guest sees their order is ready.
Delivery orders get one more step: driver on the way. The guest sees the driver live on a map until the driver arrives, then leaves a rating. No more calls to the restaurant asking where the order is.
Without live tracking, waiting turns into questions and phone calls.
| No tracking | egymenu live order tracking | |
|---|---|---|
| In the dining room | Guests ask the waiter why the food is late | Guests see their order is being prepared |
| On delivery | Calls asking where the order is | The driver's location on a map |
| Order status | Only the kitchen knows | Shown to the guest at the same moment |
| What the guest needs | To call or wave someone over | Just their phone, no app |
They scan the code and order from their own phone.
One tap on the kitchen display: preparing, then ready.
The tracking page updates on its own until the order is delivered.
After ordering they get a tracking page that updates on its own: received, preparing, ready, delivered. On delivery orders they also see the driver on a map.
No. The tracking page opens in the browser right after ordering, with nothing to download.
The kitchen, with a tap on the kitchen display or the orders board. Every tap updates the guest's page.
Yes, on delivery orders. They see the driver live until the driver arrives, then rate the driver. The delivery module is part of the 6-month and yearly plans.
Order tracking is included in the monthly plan at $50 a month, with no commission on orders. Every plan includes a 7-day free trial.
Try it free for 7 days. We set up your menu for you.